Terms & Conditions

Last updated: February 2026

These Terms & Conditions govern your use of www.autoneba.com and the purchase of products from Autoneba.

By using this website and placing an order, you agree to these Terms.

1. Company Information

Company name: MB Ugbena
Brand name: Autoneba
Registered in: Lithuania
Email: support@autoneba.com

Autoneba operates as an online retailer of aftermarket automotive parts.

2. Products

We sell aftermarket automotive parts.

All product descriptions, images, and compatibility information are provided as accurately as possible. However:

• Images are for illustrative purposes only

• Minor visual differences may occur

• It is the buyer’s responsibility to verify compatibility before purchase

If unsure, customers must contact us with vehicle details (including VIN if necessary) before ordering.

3. Orders

When placing an order:

• You confirm that all provided information is accurate

• You confirm that you are authorized to use the selected payment method

We reserve the right to:

• Cancel orders due to pricing errors

• Cancel orders suspected of fraud

• Refuse service at our discretion

Order confirmation does not guarantee acceptance; acceptance occurs when the order is dispatched.

4. Pricing

All prices are displayed in the selected currency.

Prices:

• May include or exclude VAT depending on customer location

• Do not include customs duties for non-EU countries

Import duties, taxes, and customs fees are the responsibility of the buyer.

We reserve the right to change prices at any time.

5. Payment

We accept secure payments via approved payment providers.

All transactions are processed through secure encrypted systems.
We do not store full payment details on our servers.

Orders will only be processed after payment has been successfully received.

6. Shipping & Delivery

We ship within the EU, UK, and worldwide.

Handling time: 2–4 business days
Delivery time: typically 4–7 business days (depending on location)

Delivery times are estimates and not guaranteed.

We are not responsible for delays caused by:

• Customs procedures

• Courier disruptions

• Incorrect delivery information provided by the buyer

Remote areas may incur additional charges.

If customs duties are unpaid and the parcel is returned or destroyed, all related costs will be deducted from the refund.

7. Returns

Customers have the right to return eligible products within 30 days of receipt.

Returned items must be:

• Unused

• Uninstalled

• In original packaging

• In original condition

Items not eligible for return include:

• Special order items

• Electronic components

• Custom or personalised products

• Installed, used, or damaged items

If the return is due to our error, we cover return shipping costs.

If the return is not due to our error, the buyer is responsible for return shipping costs and any customs charges.

Original shipping and handling costs are non-refundable unless the return is due to our mistake.

8. Warranty (Aftermarket Parts)

We provide a limited warranty covering manufacturing defects only.

Warranty conditions:

• Installation must be performed by a qualified technician

• Proof of purchase is required

• The defect must not result from improper installation or misuse

Warranty does not cover:

• Normal wear and tear

• Incorrect installation

• Modifications

• Accidental damage

• Compatibility errors caused by incorrect ordering

Warranty coverage applies within the EU only.

Our liability is limited to the purchase price of the product.

9. Limitation of Liability

Autoneba shall not be liable for:

• Indirect or consequential damages

• Loss of profits

• Loss of vehicle use

• Labor or installation costs

Our maximum liability is limited to the value of the purchased product.

10. Compatibility Disclaimer

It is the buyer’s responsibility to ensure compatibility before purchasing.

We strongly recommend confirming fitment with VIN or professional assistance.

Incorrect orders due to compatibility misunderstandings are not considered our fault.

11. Intellectual Property

All website content, including:

• Text

• Images

• Logos

• Design

is the property of Autoneba and may not be copied or used without permission.

12. Fraud Prevention

We reserve the right to:

• Verify suspicious orders

• Request additional identity confirmation

• Cancel orders suspected of fraudulent activity

13. Force Majeure

We are not liable for failure to perform obligations due to circumstances beyond our control, including:

• Natural disasters

• War or political events

• Supply chain disruptions

• Government restrictions

14. Governing Law

These Terms are governed by the laws of Lithuania and applicable EU regulations.

Any disputes shall be resolved under Lithuanian jurisdiction unless mandatory consumer protection laws state otherwise.

15. Changes to Terms

We reserve the right to update these Terms at any time.
The updated version will be published on this page.