Your cart is empty
You may check out all the available products and buy some in the shop
Return to shop
Support Center
Delivery & Return
Delivery Policy
Handling time:
Orders are typically processed and dispatched within 2–4 business days.
Delivery time:
Once dispatched, you will receive a confirmation email with your tracking number. Delivery usually takes 4–7 business days, depending on the destination.
Worldwide shipping:
We offer international shipping to most countries worldwide. Delivery times may vary depending on location and customs procedures.
Remote areas:
Please note that deliveries to remote or hard-to-reach areas may incur additional shipping charges. Remote areas are defined as locations far from major cities or courier distribution centers. If additional fees apply, we will contact you before dispatch.
Customs and import duties:
For orders outside the EU, import duties, taxes, and customs fees may apply and are the responsibility of the buyer.
Returns Policy
We offer a 30-day return policy to ensure your satisfaction.
To be eligible for a return:
- The item must be unused, uninstalled, and in original condition
The item must be returned in its original packaging
Factory seals must remain intact
The item must not show signs of use, damage, or installation
Returns that do not meet these conditions may be refused.
Non-returnable items
The following items are not eligible for return:
Items marked as non-returnable on the product page
Special order items
Electronic components
Custom or personalised items
Used, installed, or damaged items
Return shipping responsibility
If the return is due to our error, such as:
Wrong item sent
Item not as described
Defective item
We will cover return shipping costs worldwide.
If the return is not due to our error:
EU returns: buyer covers return shipping cost
Non-EU returns (including Cyprus and Malta): buyer covers return shipping cost and any customs fees
Important return instructions
Items must be securely packaged to prevent damage during return shipping
We cannot issue refunds for items damaged due to improper return packaging
If you receive a defective or damaged item, do not install it
Contact us immediately with photos and details so we can resolve the issue quickly
Installing a defective item may void return eligibility.
Help
If you have any additional questions, please contact us.
Email: support@autoneba.com
Phone: +37064356027