Privacy Policy

Last updated: February 2026

Autoneba (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

This policy complies with the General Data Protection Regulation (GDPR) and applicable EU and UK data protection laws.

1. Company Information

Company name: MB Ugbena
Brand name: Autoneba
Country of registration: Lithuania
Email: support@autoneba.com
Website: www.autoneba.com

We act as the data controller for your personal data.

2. Information We Collect

We may collect the following personal data:

Identity Information

• Full name

• Billing and shipping address

• Company name (if applicable)

Contact Information

• Email address

• Phone number

Order Information

• Purchased products

• Order value

• Delivery details

• Payment confirmation

Technical Information

• IP address

• Browser type

• Device information

• Cookies and usage data

Communication Information

• Messages sent via contact form or email

• Customer support communications

3. How We Use Your Information

We use your personal data to:

• Process and fulfill orders

• Deliver purchased products

• Provide customer support

• Send order confirmations and tracking information

• Prevent fraud and unauthorized transactions

• Improve our website and services

• Comply with legal and tax obligations

We only collect data necessary to provide our services.

4. Legal Basis for Processing

We process your data based on the following legal grounds:

• Contract performance (to fulfill your order)

• Legal obligations (tax and accounting requirements)

• Legitimate business interests (fraud prevention, service improvement)

• Your consent (for marketing, if applicable)

5. Sharing Your Information

We do not sell your personal data.

We may share your data with trusted third parties necessary to operate our business:

Payment providers

• To securely process payments

Shipping and logistics companies

• To deliver your orders

IT and hosting providers

• To operate and maintain our website

Legal and regulatory authorities

• When required by law

All partners comply with GDPR and data protection standards.

6. Data Retention

We retain your personal data only as long as necessary:

• Order and accounting data: up to 10 years (legal requirement)

• Customer service data: up to 3 years

• Marketing data: until consent is withdrawn

After this period, your data is securely deleted.

7. Cookies

Our website uses cookies to:

• Ensure proper website functionality

• Improve user experience

• Analyze website traffic

• Enable shopping cart and checkout functionality

You can disable cookies in your browser settings, but some features may not work properly.

8. Data Security

We use industry-standard security measures, including:

• SSL encryption

• Secure payment gateways

• Restricted access to personal data

• Secure servers and hosting providers

Your payment information is never stored on our servers.

9. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion of your data

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, contact us at:

support@autoneba.com

We will respond within 30 days.

10. International Data Transfers

Your data may be transferred outside the European Economic Area (EEA) when necessary to fulfill your order (for example, international shipping).

In such cases, we ensure appropriate safeguards are in place.

11. Third-Party Services

We may use trusted third-party services such as:

• Payment providers (Stripe, PayPal, banks)

• Shipping companies (DHL, DPD, UPS, FedEx)

• Website hosting providers

• Analytics tools

These providers process data in accordance with GDPR.

12. Marketing Communications

We may send you marketing emails only if you have given consent.

You can unsubscribe at any time by clicking the unsubscribe link or contacting us.

13. Changes to This Policy

We may update this Privacy Policy from time to time.

Updates will be posted on this page.

14. Contact Information

If you have questions about this Privacy Policy, contact us:

Email: support@autoneba.com
Company: MB Ugbena
Country: Lithuania
Website: www.autoneba.com